Contact Philadelphia Phillies Customer Service
How to Reach a Person at Philadelphia Phillies
Verified Contact Information
Toll-Free Number:
-
1-866-239-1284
Customer Service:
-
1-315-203-6761International
-
1-888-652-7467MLB Advanced Media, L.P.
-
1-212-826-0808MLB Players Association
Accessibility:
access@website.mlb.com
Complaints/ Feedback:
fanfeedback@phillies.mlb.com
Customer Service:
csresponse@mlb.com
Closed Captioning
Events/ Guest Relations:
Legal:
Media:
Sales/ Reservations:
Philadelphia Phillies Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Philadelphia Phillies Phone Number
1 (866) 239-1284
Average Hold Time
00:01:05
Average Calls duration
1 minute
Most Popular Philadelphia Phillies Email Address
fanfeedback@phillies.mlb.com
Philadelphia Phillies Live Agent Availability
6% of callers successfully reach a real person
Issue Resolution Rate
Low (2% reported full resolution)
Philadelphia Phillies Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Philadelphia Phillies Phone Number | 1 (866) 239-1284 |
| Average Hold Time | 00:01:05 |
| Average Calls duration | 1 minute |
| Most Popular Philadelphia Phillies Email Address | fanfeedback@phillies.mlb.com |
| Philadelphia Phillies Live Agent Availability | 6% of callers successfully reach a real person |
| Issue Resolution Rate | Low (2% reported full resolution) |
| Contact Method Distribution | 63% phone, 37% email |
| Common Reasons for Contact | Request for information, product/ service and staff |
Contact Information
Philadelphia Phillies Website:
Philadelphia Phillies Help Center:
Corporate Office Address:
Philadelphia Phillies
1 Citizens Bank Way
Philadelphia,
Pennsylvania
19148
United States
Other Info (opening hours):
MLB Advanced Media, L.P.
Privacy Administrator
1271 Avenue of the Americas
New York, NY 10020
Summary of Philadelphia Phillies Customer Service Calls
127
TOTAL
CALLS
CALLS
01:19
AVG CALL
DURATION
DURATION
2%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Philadelphia Phillies?
Request for Information Question:
- “Disability assistance”
- “Question for guest services”
- “Information on kids run the bases on June 17”
Product/ Service Question:
- “Access ticket”
- “Bring back TARYN HATCHER. Get rid of the gay guy doing the food segment. He is awlful. Taryn always did a great job”
- “Anthem guest for game”
Staff Question:
- “This Is Linda Diana, The Message Is To The Coachesing Staff, Under The Impressions We Were Off, Why Wasn't I Contacted? Linda Diana”
- “Pushed by employee”
- “Guest service, I was there Sunday and we spoke with a lady our granddaughter lost quite a few items and we were in the diamond club and the lady who seats us told us that our things were probably taken to guest services”
Shipping and Delivery Question:
- “Drink delivery”
- “Have not received my tickets. Purchased them on April 21st.”
- “I want to know if you have a camouflage hat /size7 3/4”
Payments and Charges Question:
- “Playoff ticket reimbursement”
- “Dispute Charge”
- “Billing issue from food vendor”
Return/ Replace Question:
- “Ticket exchange”
Account Question:
- “Sign on the board”
Other Question:
- “Lost phone”
- “Lost and found”
- “I have composed a “Fight Sing.””
Compare Philadelphia Phillies Customer Service To
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Philadelphia Phillies