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Contact Philadelphia Phillies Customer Service

How to Reach a Person at Philadelphia Phillies

Verified Contact Information

Toll-Free Number:

  • 1-866-239-1284
Call Now
Send Message

Customer Service:

  • 1-315-203-6761
    International
  • 1-888-652-7467
    MLB Advanced Media, L.P.
  • 1-212-826-0808
    MLB Players Association
  • 1-239-688-5850
    MLB's Department of Investigations
  • 1-215-463-1000
    Ticket Office
  • 1-866-244-2291

Accessibility:

  • 1-512-434-1542
    International Customers

Events/ Guest Relations:

  • 1-215-218-5100

Legal:

  • 1-212-931-7800
  • 1-646-495-4091

Media:

  • 1-212-485-3444
    Affiliates
  • 1-212-931-7878
    Press Inquiries

Sales/ Reservations:

  • 1-215-463-5000
    Tickets

Accessibility:

access@website.mlb.com

Complaints/ Feedback:

fanfeedback@phillies.mlb.com

Customer Service:

csresponse@mlb.com
Closed Captioning
licensing_publishingdepartment@mlb.com
Licensing Information
mlb-mobile-cs@mlb.com
MLB Digital Properties
mlbphotos@mlb.com
MLB Photos
mlbdoi@mlb.com
MLB's Department of Investigations
retail@mlb.com
Retail Opportunities for MLB Licensed Products

Events/ Guest Relations:

specialevents@phillies.com

Legal:

dataprivacy@mlb.com
Privacy Inquiries
legal@website.mlb.com
legaldepartment@mlb.com

Media:

publicrelations@mlb.com

Sales/ Reservations:

grouptickets@phillies.com
Group Tickets
premiumseats@phillies.com
Premium Seating
seasonmvp@phillies.com
Season Tickets
suites@phillies.com
Suites
tickets@phillies.com
Tickets
customerservice@mlb.com
MLB Advanced Media, L.P.
mlbamsponsorship@mlb.com
Sponsorships and Affiliate Relations

Philadelphia Phillies Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Philadelphia Phillies Phone Number
1 (866) 239-1284
Average Hold Time
00:01:05
Average Calls duration
1 minute
Most Popular Philadelphia Phillies Email Address
fanfeedback@phillies.mlb.com
Philadelphia Phillies Live Agent Availability
6% of callers successfully reach a real person
Issue Resolution Rate
Low (2% reported full resolution)
View full overview

How to Contact Philadelphia Phillies Customer Service?

Most Popular Number:

(866) 239-1284
Total calls: 108 Issue resolved: 1 Last call: Jul 12, 2026

The Philadelphia Phillies phone number for customer service inquiries is 1-866-244-2291. You can reach the Help Center representatives Monday through Saturday between 12 p.m. and Midnight and Sunday from 12 p.m. to 10 p.m. ET. The International Phillies customer service number is 1-315-203-6761. For specific in nature or time-sensitive ticketing-related questions, call the Phillies ticket office at 1-215-463-1000. You can get in touch with the Office of the Commissioner of Baseball at 1-212-931-7800. For press inquiries, dial 1-212-931-7878. You can contact the Department of Investigation to report potential misconduct at 1-239-688-5850. The Player Association is available at 1-212-826-0808. To learn about sponsorship and licensing, call 1-212-485-3444.

The Philadelphia Phillies email address to reach customer service on general questions and feedback is fanfeedback@phillies.mlb.com. If you need information about tickets, email the support team at tickets@phillies.com. To learn about season tickets, write to seasonmvp@phillies.com. The Phillies email for group ticket inquiries is grouptickets@phillies.com. If you have questions about premium seating, send them to premiumseats@phillies.com. You can report potential misconduct to the Department of Investigation at MLBDOI@mlb.com. For sponsorship and licensing inquiries, email the company representatives at mlbamsponsorship@mlb.com. The questions about retail opportunities can be sent to retail@mlb.com. You can request photographs of contemporary and historical players, stadiums, World Series games, and All-Star Games at mlbphotos@mlb.com.

The Philadelphia Phillies address to contact the corporate office representatives is
1271 Avenue of the Americas, New York, NY, 10020, United States. You can use this address to get in touch with the Office of the Commissioner of Baseball. The same Phillies address can be used to discuss the media and press-related inquiries. If you need information about sponsorship or advertising opportunities, write to the Sponsorships and Affiliate Relations Department to submit the request. You can also
mail the MLB.com Copy and Photo License Requests to this office. If you have questions regarding the Privacy Policy, send them to the MLB Advanced Media L.P., Privacy Administrator.

You can visit the official Philadelphia Phillies website whenever you need to reach the customer service team. Scroll the homepage down and click the Help/Contact Us link. Find the chat icon in the bottom right corner of the Help Center page and select the topic according to your inquiry. The virtual assistant will help troubleshoot your issue. You can also click the Contact MLB Support link at the bottom of the page and select the Still Need Help option. Complete the request form with the required information and your inquiry details. On the Contact Us page, you will also find email links to message the experts or departments you need.

PissedConsumer Club

Contact Information

Philadelphia Phillies Website:

Philadelphia Phillies Help Center:

Corporate Office Address:

Philadelphia Phillies
1 Citizens Bank Way
Philadelphia, Pennsylvania 19148
United States

Other Info (opening hours):

MLB Advanced Media, L.P.

Privacy Administrator

1271 Avenue of the Americas

New York, NY 10020

More contact details

Summary of Philadelphia Phillies Customer Service Calls

127 TOTAL
CALLS
01:19 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Philadelphia Phillies?

Request for Information Question:

  • “Disability assistance”
  • “Question for guest services”
  • “Information on kids run the bases on June 17”

Product/ Service Question:

  • “Access ticket”
  • “Bring back TARYN HATCHER. Get rid of the gay guy doing the food segment. He is awlful. Taryn always did a great job”
  • “Anthem guest for game”

Staff Question:

  • “This Is Linda Diana, The Message Is To The Coachesing Staff, Under The Impressions We Were Off, Why Wasn't I Contacted? Linda Diana”
  • “Pushed by employee”
  • “Guest service, I was there Sunday and we spoke with a lady our granddaughter lost quite a few items and we were in the diamond club and the lady who seats us told us that our things were probably taken to guest services”

Shipping and Delivery Question:

  • “Drink delivery”
  • “Have not received my tickets. Purchased them on April 21st.”
  • “I want to know if you have a camouflage hat /size7 3/4”

Payments and Charges Question:

  • “Playoff ticket reimbursement”
  • “Dispute Charge”
  • “Billing issue from food vendor”

Return/ Replace Question:

  • “Ticket exchange”

Account Question:

  • “Sign on the board”

Other Question:

  • “Lost phone”
  • “Lost and found”
  • “I have composed a “Fight Sing.””

Compare Philadelphia Phillies Customer Service To

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